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Channel: Customer-centric DNA – Customer Experience Matters®
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The Who And What Of JetBlue

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I recently spoke at Allegiance’s customer event in Deer Valley, UT. One of the other keynote speakers was Vicky Stennes, VP of In-Flight Experience at JetBlue. Stennes described how the following JetBlue values define “who” the company is: Safety Caring Integrity Fun Passion She also discussed how the JetBlue Experience is “what” the customers see. These […]

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